How Delphi Uses LlamaCloud to Power the Future of Mentorship

Delphi uses LlamaCloud to reliably parse and extract unstructured content—from PDFs to podcast transcripts—into context-rich inputs that fuel their scalable “digital mind” platform.

Background

The greatest mentors in history, Socrates, Einstein, Angelou, shaped generations with their thinking. But true mentorship has always been rare and inaccessible. Delphi is changing that.

Their product, digital minds, are AI-powered versions of real people. These minds learn from creators’ unique content—whether that’s blog posts, spreadsheets, podcasts, or lectures—and serve as interactive mentors for users everywhere.

“We’re trying to give everyone access to the greats,” says Alvin Alaphat, Founding Engineer at Delphi. “You shouldn’t have to be in the right room to get the right guidance.”

But making that vision real meant solving a massive technical problem: ingesting content—across formats, media types, and file structures—at scale, with accuracy.

Problem

Delphi supports creators of all kinds: YouTubers, authors, CEOs, educators. Each comes with a mountain of unstructured content in formats like PDFs, Excel sheets, YouTube transcripts, or even entire Google Drives.

Delphi’s early content pipeline struggled with:

• ❌ Broken PDF and table parsing and extraction❌ Inconsistent formats and encodings
• ❌ Citation rendering issues❌ Unreadable source text for LLMs
• ❌ Engineering overhead fixing ingestion edge cases

“If the parsing failed, citations looked bad, LLMs got confused, and users lost trust. It broke the product.”

Delphi needed a parsing and extraction layer that was reliable, accurate, flexible across formats—and cost-efficient enough to scale.

Solution: LlamaCloud as Delphi’s Ingestion Backbone

Delphi evaluated multiple ingestion providers and ultimately chose LlamaCloud, LlamaIndex’s hosted platform for high-fidelity document intelligence.

“We benchmarked LlamaCloud against everything else we could find. It had the most reliable output and cleanest formatting—especially for our most difficult content.”

• ✅ Best-in-class parsing for edge cases LlamaCloud handled malformed PDFs, embedded tables, images, and diverse encodings without breaking formatting or context.
• 📄 Markdown-first output Content is returned in markdown, making it easily digestible for LLMs and perfect for citation rendering.
• ⚖️ Balanced mode for cost-efficient scale Delphi uses LlamaCloud’s balanced agentic mode—tuned to extract with high quality while optimizing for cost by blending traditional OCR techniques with VLMs and LLMs.

“Balanced mode gave us the best trade-off between accuracy and price—it unlocked scale for us.”

• 🧠 Downstream-ready structure Parsed or extracted content is dropped into Delphi’s S3 data lake, clustered, and integrated into each mind’s knowledge graph—no extra formatting required.

Impact

With LlamaCloud integrated, Delphi’s ingestion stack is no longer a blocker—it’s a strength.

• 🧠 Higher LLM accuracy: Structured, readable markdown boosts response quality.
• 📎 Citation fidelity: Clickable sources render cleanly and connect to exact excerpts.
• 🧰 Zero manual patching: Engineers spend less time debugging ingestion pipelines.📈 Scale-ready infrastructure: Balanced mode keeps costs predictable as creator volume grows.

“We rebuilt our entire architecture to move beyond simple RAG. LlamaCloud gives us confidence that every file a creator uploads becomes usable, trusted training data.”